1C:Enterprise 8. CRM STANDART. Set for 5 users (USB)

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1С: Enterprise 8. CRM STANDARD edition 2.0 is developed to automate sales management, marketing and customer service in small companies.

1С: Enterprise 8. CRM STANDARD edition 2.0 allows you to use the CRM system in your company by yourself without any additional costs for its implementation. The main features of this solution are:

  • a possibility to automatically transfer data on clients and a stock list from 1C: Accounting, email client and spreadsheets to the CRM system and its quick start-up (from 30 minutes);
  • an ergonomic and modern interface that allows all company’s employees, regardless of their computer experience, to learn in a short time how to use the software;
  • CRM functionality, demanded by small companies, which is necessary for customer service and automation of inner business processes of small company management;
  • an operational access to the necessary customer data in just a few clicks;
  • preliminary adjusted sceneries of operation and reports;
  • a possibility to use the CRM system via the Internet that can be relevant for mobile employees and the Chief;
  • low demands on computer resources that dramatically reduce costs for CRM implementation;
  • the solution for affordable price.

1C: CRM STANDARD edition 2 is integrated (by consolidation) with 1C: Small Company Management that provides an integrated approach to the small business management.

1C: Enterprise 8. CRM is released in 4 versions: BASIC, STANDARD, CORP and PROF.

Differences between 1C: Enterprise 8. CRM Versions

Subsystem Name
1C:CRM BASIC
1C:CRM STANDARD
1C:CRM PROF. Edition 2.0
1C:CRM CORP. Edition 2.0
Functionality
Customer Base
+
+
+
+
Extended Customer Analytics
+
+
+
+
Visual Setting of a customer list according to their characteristics
-
-
+
+
Dynamic and Static Customer Segments
-
-
+
+
Management of Contacts, History of Contacts
+
+
+
+
Processing of customer requests, workplaces for mass processing of requests
-
-
+
+
Dispatching of requests depending on employees’ competence and workload
-
-
-
+
Calendar and Reminder
+
+
+
+
Time Management
-
-
+
+
Subsystem of Notifications
-
-
+
+
Management of Sales Stages and Phases
-
+
+
+
Sales Management based on Business Processes
-
-
+
+
Sales and Contacts Planning
-
-
+
+
Emailing and Sms
+
+
+
+
Built-in Email Client
+
+
+
+
Management of Orders
-
+
+
+
Business Process Management
-
-
+
+
Sales Funnel
-
+
+
+
Creation and Analysis of different Sales Funnels according to existing business processes
-
-
+
+
Creation of Your Own Business Processes and their Customization
-
-
+
+
Marketing Management
-
-
+
+
Telemarketing
-
-
+
+
ABC|XYZ, ROI analysis of marketing
-
-
+
+
Updated methodology for Customer Relationship Management
-
-
+
+
Project Management: 
Planning, Plan-Fact
-
-
-
+
Operational Management of the implementation of project stages
-
-
-
+
Cooperation with Corporate Systems
-
-
-
+
Subsystem of Index Management
-
-
-
+
Integration with MS Outlook, MS Exchange
-
-
-
+
Integration with OpenOffice
-
+
+
+
Integration with MS Word
-
+
+
+
Customized Filters of Workplaces
-
-
+
+
Technical Features
Possibility to increase a number of workplaces
-
-
+
+
Distributed InfoBases (replication)
-
-
+
+
Possibility to change and add new functionality (configuration)
-
+
+
+
Possibility to work via web-client (via Internet)
-
+
+
+
Possibility to work in a thin client
-
+
+
+

 

Licensing

Attention! To scale up and increase a number of workplaces, you can purchase additional licenses.